ZCorum
ZCorum is a leading provider of Broadband Internet and Communication Solutions. We leverage our industry experience, engineering strength, unsurpassed customer service and the resulting economies of scale we generate to empower broadband service providers to efficiently and cost effectively offer superior broadband services to their customer base.
- 800-909-9441
- 678-507-5001
- info@ZCorum.com
- 4501 North Point Parkway
Suite 125
Alpharetta, GA 30022
United States
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product
Broadband Diagnostics
TruVizion
TruVizion gives you a comprehensive view into the health of your cable or DSL network, including up to 90 days of historical data.PreEqualization Analyzer lets you quickly find upstream impairments like reverse splitters, loose or corroded connectors and bad wiring. Plus, you can be proactive and actually fix those problems before they affect service for your subscribers.RF Inspector is an inexpensive app that can do what a meter can do, except it can do it on a tablet from wherever you happen to have Internet access. That means in the office, at home, or in the field.Upstream Analyzer shows you the RF signals for all ports and modems on your Cisco CMTS without any additional equipment, cabling or connectors, and yes, you can see ingress under the carrier with one click.
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PreEqualization Analyzer
Quickly locate upstream impairments. See micro-reflections and group delay. Find issues like microfractures, reverse splitters, corroded connectors and bad wiring. Display modems being impacted by a common impairment. Save time and money. Reduce truck rolls. Lower maintenance costs. Increase operational efficiency.Improve customer satisfaction Benefit from pre-equalization without masking problems Find and fix problems before they impact customers
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Remote Spectrum
Remote Spectrum is a downstream spectrum analyzer app that lets you view the spectrum passing through a customer’s cable modem or set-top box right on your PC, laptop, tablet or smartphone from anywhere in the world. It’s like having a spectrum analyzer right at the customer’s location that you can instantly connect to whenever you like, wherever you are. There is no need to connect a meter, no expensive probes in your network, and no need to roll a truck into the field in a trial and error search for the problem. With Remote Spectrum you will lower your equipment and operational costs and reduce your mean-time-to-repair.
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Proactive Downstream Spectrum Analysis
SpectraVizion
SpectraVizion is an innovative, software-based diagnostics tool that leverages new advancements in remote spectrum capture, allowing cable operators to address downstream spectrum impairments proactively, before subscribers call in with service complaints. “Troubleshooting downstream spectrum issues has always been a reactive process for cable operators,” said Arthur Skinner, Vice President of Worldwide Sales for ZCorum. “Often they’re not aware they have an issue until a customer calls, and that’s when they then send a technician to the home with a hand-held meter to start a search for the problem.” SpectraVizion takes the guesswork out of problem identification and location by presenting on a simple dashboard a list of devices that are experiencing common downstream issues like Standing Waves, FM Noise, Suck-outs, Roll-off and Tilt. The tool leverages the spectrum data available from cable modems and set-top boxes that support full band capture, and advanced detection algorithms automatically identify devices experiencing downstream impairments. The operator can click on any device in the list to view a capture of the full spectrum from that day, or up to 30 days in the past.
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Upstream Analyzer
Upstream Analyzer is a web-based application that displays the return path spectrum from your CMTS in real time from anywhere. There’s no expensive upstream spectrum analyzer or headend equipment to buy, no cabling, no splitters or connectors to hassle with. That’s right. No changes in your combining plant or RF Switches needed. All you need is your CMTS and Upstream Analyzer and your staff can view the upstream spectrum from your CMTS wherever they happen to be, whether that’s at their desk or in the field.