Motadata ServiceOps

Problem Management - Mindarray Systems Pvt Ltd (Motadata)

Motadata ServiceOps ITSM platform’s Problem Management solution manages the complete lifecycle of problems faced by different organizations and helps to diagnose and identify the root cause of incidents. The problem management system prevents problems and resulting incidents from happening, eliminates recurring incidents and minimizes the impact of incidents that cannot be prevented with incident management. With Motadata problem management tool, you can easily correlate incident tickets with a problem. The correlated incidents have a distinctive tag to highlight the relationship.