Online Call Troubleshooting

Online Call Troubleshooting

QTrace is an innovative online (real time) and offline tracing application that enables viewing of traces in real time, as well as historical calls. Using QTrace, troubleshooting becomes a simple task, and engineering work becomes more effective. QTrace enables service providers to see calls or transactions as they happen, view detailed call data, define queries quickly and follow the changes in an open call in real time across SS7, GSM, GPRS, UMTS, CDMA, IMS and VoIP networks. The same convenient tracing mechanism can also be used on historical calls.